Ski Client Feedback

Your Feedback and Reviews

It’s great to hear your feedback from our latest ski adventures together – we’d like to share some of it here, on our trip pages and also directly from you on the Alpine Guides Facebook Page.


I just wanted to send you a quick email to say thank you for our Silvretta tour last week. We were both impressed at the level of organisation and attention to detail beforehand, and the tour itself followed in the same vein. We would like to express our particular thanks to Mark, who did an exemplary job as our guide; thoroughly professional, but easy-going and very enthusiastic about being in the mountain environment, and passing on his knowledge. The group was well-matched in terms of fitness, so he adapted the route to take this, and the weather, into account, allowing us to make the most of the tour. Louise and I very much enjoyed the tour, and I think I am safe in saying that that goes for all 6 of us.

Andy Greig

The weekend ticked all the boxes for me, James was excellent in all respects. The weather Sunday was not great but we made best use of the day, the crevasse rescue techniques was very new for me and a highlight of the weekend despite the weather. Accommodation good too, very friendly, good food and good company in Pete and his family. All in all 10/10.

Richard Jones

The trip met my expectations as a starter hut-to-hut tour with manageable days, comfortable huts and great views. Weather and snow was mixed providing good opportunities to experience more difficult conditions along with some good powder descents. FYI I hired gear from Die Borse in Innsbruck (one of the recommendations on your site) – they were very good – easy to get to location, helpful knowledgeable staff and IMHO a good range of up to date quality equipment.

Andy Porter

Just got back from Queyras tour. What a wonderful trip. Loads of snow, great area, plus good food. Neil was very professional, and like skiing with a mate. Thanks.

Steve Foster

We had a great day – thanks for asking. Gav was good fun to ski with and did all things right!

Nicola Keane

Bloody Amazing week. Really loved it. It was great to meet Kev and Jim and I thought that Jon was a really top quality guide. I felt very safe with him and he was very good at taking on board what we wanted to do whilst being sensible about the conditions. Thanks to Alpine Guides for organising such a great trip, thanks for Kev and Jim for making it so fun and thanks to Jon for putting up with us! I’ll be back. p.s. I never thought it was possible to put on weight whilst dragging yourself up so many mountains. Testament to the amazing food we got throughout the week!

Henry Unwin

Thank you for another super, brill holiday. I thoroughly enjoyed it once again.
Hopefully Norway next year… See you next year if not before!

Philippa Liles

We had one of the best touring trips I can recall. It was not just the weather, which was exceptional, but the Oberland is magnificent and I liked the way we were able to spend more than one night in each hut. Al’s guiding could not be faulted. He got our measure quickly and paced us appropriately. Snow conditions are not just a matter of luck but of being in the right place at the right time and Al was spot on here. I will certainly be back for more. Definitely another skitouring trip next season but possibly some climbing in the summer too, if I can get the time off. Many thanks and best wishes to you both.

Neil Rowson

It was a great trip- I thought Mark was superb.. and I was pleasantly surprised by the variety of the terrain there and would recommend the area to others. Thanks for co-ordinating things.

Tony Ruane

I simply wanted you to know just how pleased we were with everything from the initial planning phase to finally arriving in Zermatt. Dave Hollinger is an exemplary guide. He was able to assess the skills and abilities of all and make appropriate decisions which resulted in success for the entire team. I can without any hesitation recommend Alpine Guides as a great guide service… I look forward for another opportunity to ski or climb with you, you guys rock! Thank you so much and please extend my best wishes to Dave.

Charlie Downs

Thanks for the excellent week we had with you in the Haute Maurienne, despite the “perceived” lack of snow.
Very much appreciated your professionalism and all the tips you gave us… Trust that you’ve had another successful and enjoyable week since we’ve parted.

Bob Farr

Firstly a big thank you to Dave for looking after us so diligently. Another wonderful and rather surreal experience … My conversation with Andrew suggests he was not a candidate for the London marathon yesterday after that one. But fantastically organised and executed… and despite the ignominy of arriving at the check in desk at Munich airport wearing a pair of bedroom slippers, looking forward to next year!

Ollie Blount

The trip was excellent on all counts. Hotel friendly, helpful and rooms more than adequate. Huts all welcoming especially Fond and Chivasso, which being small also have a great deal of added character. Food tasty and plentiful, not a surly patron in sight (there is a good reason to ski in Italy). Gav did everything I could have wanted in a guide. Excellent guiding with a running commentary to logic, always ready to discuss skiing and the mountains, great insight into the group dynamics and kept (albeit a relatively similar skill and fitness group) together. Skiing was great, all 3 main decents we did the snow was on our side and the scrappy bits through the woods to Pont both time were a lot of fun. So I’d keep everything very similar for next year! Looking forward to the ski program for 2017.

Jonathan Dilley

Everything went according to plan, hotels (Zernez and Bergun) were both fine, and the huts were good too. James did an excellent job on the guiding front – as last year in the Silvretta I particularly liked the fact that he’s clearly very aware when people are running out of gas going uphill, and paces accordingly. All in all, a great tour, only slightly marred by the face-plants! Cheers.

Robert Bailey

The Haute Tour was excellent! Despite poor initial weather forecasts we were very lucky to get fresh snow and great weather until the last day. Dave was fantastic throughout the tour. He kept us safe and my future Alpine Touring will benefit greatly from the advice he frequently gave me! Except perhaps the bit about not skiing fast 🙂 I was also very fortunate to have a great group of companions to travel with and we had a lot of laughs along the way which made the whole trip even more enjoyable. Thanks again to Dave for being such an excellent guide and to you and your team for organising such a great trip.

Keith Goddard

The Oberland trip was a great success.  In particular, Kenny was an excellent Guide – good humoured throughout, very effective at managing the group and the individuals, highly professional.  The itinerary was very well designed and well balanced (and fortunately we had settled weather to make the most of it!) – covering a good amount of ground to make it a real tour, and including some fine skiing peaks including 2 above 3900m.

Andrew Elliot
We go to Norway for the experience and this week didn’t disappoint – great company, Al’s routes and navigation were as ninja as ever, spectacular views and mostly great snow.  The communal area in the lodge was particularly good and self catering allowed more time to chat and get to know folk.
Rich Bloomfield
The Val Stura tour was simply fab. I cannot suggest any improvements, but to say thanks to you and Al for a great trip. My thoughts are already turning to next year and returning to that area, stunning scenery, the best tree runs and a lovely hotel to return to. Heaven
Paul Dallas
We had a fantastic week, first time in Norway in the winter and definitely one to be repeated. Lodge was a great base and Al did his usual job of sniffing out the best snow, pitches etc everyday. The man’s a genius – without doubt one of the best weeks skiing I’ve had.
Peter Clough

Hi Rich – got back from the Otztal Tour at the weekend and want to thank you for another great trip!  Weather was quite mixed but we made the best of it and had some big days and good powder.  Lori was excellent, safe, relaxed and good company.  All the organisation went smoothly – nothing to add!

Ewan Wilson
I loved the area – stunning scenery and wildlife (we saw moose, reindeer, sea eagles, ptarmigan) and masses of great skiing.  It was a quiet area in winter and the lack of other skiers was a big plus. The hotel was comfortable and friendly, and the food was great (plenty of it too).  I really valued Al’s prep work recce-ing the area – he always had a range of options and routes in mind for any given day  which meant we could make the best of conditions. And I enjoyed skiing with him – on the mountain I had a lot of confidence in his judgment and skill as a guide, always planning a route to the abilities of the group and willing to share his knowledge.   All in all, another great trip to a great destination.
Neil Feinson
We were all super happy with the trip, it certainly gave us everything we were expecting and more. The hotel was perfect – In fact I have stayed in it before!  It’s a nice relaxed hotel and the service/food etc is of a very good standard. They were super flexible regarding which nights we are etc and were ok about leaving the car whilst we were away at the hut.  Gav was excellent, really knew his stuff and was able to help us through all the start up stuff and familiarisation with gear etc. He was extremely professional in his approach at all times.  Safety was his first priority at all times and we were confident he wouldn’t compromise that.
Greg Pearson
 Organisation was spot on, guiding was superb and we managed an excellent selection of routes.  Accommodation was clean, comfortable and friendly and an ideal base for this type of trip.   Good weather and conditions helped of course, but I would certainly recommend the trip to others and  I wouldn’t hesitate to book through Alpine Guides again.
David Ward

Al/Rich – Just to say how much I enjoyed the Val Maira trip! A lovely valley and Graham made the most of the north facing slopes – also great food and wine at the Londra.

Dave Coustick