Skiing FAQ’s
Common questions relating to our ski program.
Question:
What happens if the weather or snow conditions are poor, or the avalanche risk is high?
Answer
We will make every effort to stick to the itinerary, but sometimes its necessary to change plans and ski in a neighbouring area or even further afield. Many of our itineraries are designed with flexibility in mind, and it's usually possible to ski in most conditions with some careful alternative planning.
Question:
What happens if I need to cancel my course?
Answer
If you wish to cancel you must notify us in writing, where upon the following charges will be applied from the date we receive your notice of cancellation:
- More than 8 weeks (56 days) before start date - loss of deposit.
- Between 4 and 8 weeks (28-56 days) before start date - 50% of course fee or loss of deposit, whichever amount is greater.
- Less than 4 weeks (28 days) before start date - full course fee.
Question:
Does Alpine Guides ski with customers from overseas, including the USA and Canada?
Answer
Yes!
Question:
Is there an age limit on any of our ski trips?
Answer
Under 18's must be accompanied by a parent/legal guardian. There is no upper age limit, but please get in touch to discuss suitability if you are concerned about your age, with regard to fitness and pace.
Question:
What happens about accommodation, if the weather is very poor and we end up spending extra nights in the valley instead of in huts?
Answer
We will make any necessary last minute bookings for the team. On trips taking place outside the Chamonix valley, any extra valley hotel nights will be on a BnB basis rather than half board.
Question:
How do I book a ski trip?
Answer
For scheduled ski trips it's easy to book online, directly from your course page. For hire a guide/bespoke courses please get in touch for a quote.
Question:
How do I rent ski equipment?
Answer
You can rent certain items of specialist equipment from us, and the rest can usually be hired in resort.
Question:
Who goes on our trips?
Answer
We climb and ski with a broad range of ages and experience levels, and a large number of our customers come back year after year. We've guided 10 year old Ollie up the Old Man of Hoy in Scotland - now the youngest person to climb it. And 70 year old David has climbed the Matterhorn with us, as well as out-skiing people half his age!
Question:
Can I book a single room on my ski trip?
Answer
Yes - this can be done during the online booking process. Please add the single room option to your order, and we will confirm availability asap.