Climb FAQs

Climbing FAQ’s

Common questions relating to our climbing program.


Question:

What happens to our plans if the weather is bad, or climbing conditions are poor?

Answer

We will make every effort to stick to the itinerary, but sometimes its necessary to change plans and select different objectives more suited to the prevailing conditions, or travel to a neighbouring area or sometimes even further afield.


Question:

What happens if I need to cancel my course?

Answer

If you wish to cancel you must notify us in writing, where upon the following charges will be applied from the date we receive your notice of cancellation:

  • More than 8 weeks (56 days) before start date - loss of deposit.
  • Between 4 and 8 weeks (28-56 days) before start date - 50% of course fee or loss of deposit, whichever amount is greater.
  • Less than 4 weeks (28 days) before start date - full course fee.


Question:

Does Alpine Guides climb with customers from overseas, including the USA and Canada?

Answer

Yes!


Question:

What happens about accommodation, if the weather is very poor and we end up spending extra nights in the valley instead of in huts?

Answer

We will make any necessary last minute bookings for the team. On trips taking place outside the Chamonix valley, any extra valley hotel nights will be on a BnB basis rather than half board.


Question:

How do I book a climbing trip?

Answer

For scheduled climbing trips it's easy to book online, directly from your course page. For hire a guide/bespoke courses please get in touch for a quote.


Question:

How do I rent mountaineering equipment?

Answer

You can rent certain items of specialist equipment from us, and the rest can usually be hired in resort.


Question:

Who goes on our trips?

Answer

We climb and ski with a broad range of ages and experience levels, and a large number of our customers come back year after year. We've guided 10 year old Ollie up the Old Man of Hoy in Scotland - now the youngest person to climb it. And 70 year old David has climbed the Matterhorn with us, as well as out-skiing people half his age!


Question:

Can I book a single room on my climbing trip?

Answer

Yes - this can be done during the online booking process. Please add the single room option to your order, and we will confirm availability asap.